"Listening" is a very good factor in communication and cannot be done without. It is usually confused with "hearing" and should be seen as deeper.
"Hearing" is controlled by our ears and brains, but "Listening" is controlled by our hearts and wills.
Many a times we realize our conscience tells us not to do something horrible, but eventually, we do it, rejecting the good command of our good consciences. The fault is not from the ear; it’s from the heart.
Let us PRAY for a listening heart; it will keep us doing what our good conscience tells us to do and also, avoiding what is tells us to avoid. With a listening heart, we can go to God's house with a free heart without thinking about what a hypocrite we are because of the evil things we have committed against our consciences.